Welcome to Sofie Voyages. By using our website and purchasing our travel products, you agree to comply with and be bound by the following terms and conditions:

1. Orders and Payment

  • All orders are processed with Cash on Delivery (COD) as the sole payment method.
  • Payment must be made in full at the time of delivery.
  • We reserve the right to refuse service or cancel orders in case of non-payment or suspected fraud.

2. Product Information

  • We strive to provide accurate descriptions and images of our travel products. However, actual products may vary slightly in color, size, or features.
  • Availability of products is subject to stock. We will notify you promptly if an item is unavailable after order placement.

3. Delivery

  • We aim to deliver orders within the estimated time frame but are not liable for delays caused by unforeseen circumstances or third-party carriers.
  • Delivery locations are subject to our service area limits. Please ensure your address is correct to avoid delivery issues.

4. Returns and Refunds

  • Due to the nature of Cash on Delivery, returns and refunds are subject to inspection and approval.
  • Please contact us within 7 days of delivery at [email protected] to initiate a return or report issues.
  • Returned products must be in original condition and packaging.

5. User Responsibilities

  • You agree to provide accurate and complete information when placing orders.
  • You are responsible for ensuring someone is available to receive and pay for your order upon delivery.

6. Limitation of Liability

  • Sofie Voyages is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Our maximum liability is limited to the purchase price of the product(s) ordered.

7. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]