Thank you for choosing Sofie Voyages for your travel products. This Shipping Policy explains how we handle shipping and delivery to ensure your orders arrive safely and on time.
1. Order Processing Time
- Orders are typically processed within 1-2 business days after receipt and confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
2. Delivery Timeframe
- Estimated delivery time is 5-7 business days from the date of order processing.
- Delivery times may vary depending on your location and unforeseen circumstances such as weather or carrier delays.
3. Shipping Method
- We use reliable local courier services to deliver your order to the provided shipping address.
- All deliveries require a signature and payment at the time of delivery due to our Cash on Delivery (COD) policy.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly indicated during checkout.
5. Shipping Address
- Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Tracking Your Order
- Once your order is shipped, we will provide you with tracking information to monitor the delivery status.
7. Delivery Issues
- If your order is delayed or if you have any issues with delivery, please contact us promptly at [email protected].
Contact Us
For any questions about our shipping policy, please contact us at:
Email: [email protected]